Revenue
Returns & Refunds Portal
Self-service returns that protect revenue and customer loyalty.
1
Support tickets avoided per return
12
Return states tracked
10 min
Setup time
How it works
A fully branded customer portal lets shoppers initiate returns, exchanges and cancellations without contacting support. A 12-state return state machine, platform write-back (Shopify, WooCommerce, Magento), automatic restock, and nightly anomaly detection on return spikes.
Three steps to live
- 1Configure your policy
Set return window, exchange eligibility, refund method, cancellation window and auto-restock rules.
- 2Publish your portal
Customers get a branded self-service URL — no login required, just order number + email.
- 3Manage from your dashboard
Approve, reject, request info or resolve returns with full timeline, shipment tracking, and platform write-back.